Head of External Alliance and Customer Experience

Location: Mid-Atlantic Region
Contact: Janene Cleary,
jd@bandishgroup.com

THE ROLE:

Head of External Alliance and Customer Experience | Leading Global Biopharmaceutical Company

DESCRIPTION:

This Head of External Alliance and Customer Experience search is being conducted on behalf of our global biopharmaceutical client who is always pushing the boundaries of science. They have a passion for discovery and a strong pipeline. Their Oncology therapy area is unparalleled.

This is an opportunity to be part of a new department covering digital innovation strategy. One will be a key member of the Global Commercial Innovation, Digital and Strategy team, and report to the Head of Global Digital Alliance and is a daily business partner to the Global Franchise Head, Oncology.

You will be surrounded by people who share your determination to tackle the world’s toughest medical challenges. You will lead a worldwide community to drive capabilities across the Oncology Business Unit to enable better strategic and operational decisions in the context of a rapidly evolving oncology marketplace and evolving customer needs.

ADDITIONAL INFORMATION ABOUT THIS COMPANY AND ROLE:

  • Opportunity to be part of a new department covering digital innovation strategy.

  • One should have an oncology background and be capable of having business development, partnership and data sharing agreements conversation with C Level Executives from Health Institutions.

  • This person will lead digital campaigns across different regions and markets.

  • This person will drive strategic priorities and the actual execution and pull through while also collecting data and engagements with other advocacies or even patients themselves.

HIGHLIGHTS OF RESPONSIBILITIES:

  • Enhance insights with feedback from worldwide leadership and their innovation teams.

  • Elevate Business Partnerships, worldwide customer relationships and market strategy knowledge to understand key stakeholder’s business acumen.

  • Provide insights and external customer knowledge for major strategic decisions.

  • Continuous engagement in worldwide customers, their teams and their objectives to better suit their challenges and needs with innovative solutions.

  • Ability to develop and implement a clear vision in line with the different business models, with the customer experience at the center.

  • (Honorary) leadership member with the ability to influence across the commercial groups and senior leaders.

  • Elevate Business Relations, worldwide forecasting and business optimization.

  • Anticipate and optimize new opportunities within the global innovation realm.

DESIRED SKILLS AND QUALIFICATIONS:

  • Bachelor’s degree in scientifically relevant discipline.

  • Minimum 10 years of market research & customer relations experience within a pharmaceutical or life sciences organization specializing in oncology.

  • Demonstrated ability to synthesize information to develop recommendations, and ability to persuade/influence organization pursuit of recommended path.

  • Experience in communicating and partnering with leadership on a global scale.

CONTACT:

Janene Cleary, Director of Life Sciences Recruiting
Phone: 267-483-5233 ext. 103
Email: jd@bandishgroup.com

The Bandish Group, LLC
Life Sciences Executive Search
1432 Easton Road, Suite 2B
Warrington, PA 18976
www.bandishgroup.com